FAQ

FAQ

Frequently asked questions

Cannot find what you are looking for? Visit our support page or contact us directly.

Visit support

Ordering

Browse partners near you on uncswift.com or in the app, add items to your cart and check out. You will see live status updates from confirmation to delivery.

Payments

You pay at the door. Cash on delivery is accepted everywhere, and other options such as a card machine or mobile money are offered where available. Your options are shown at checkout before you place the order. Online card or wallet payment is not available yet.

Partnering and delivering

Sign up at partner.uncswift.com, complete onboarding and choose a plan. Registration needs your National ID or Passport; Established plans also need your business registration.