These terms apply to every business that lists on Unc Swift™ through Unc Swift Partner, in addition to the Terms of service and the Privacy policy. A partner is the business, its owner and the team members the owner invites.

Independent business

You run your own business. You are not an employee, agent or franchisee of Unc Swift™, and you are responsible for your licences, permits, taxes, staff and the legality of everything you sell. The owner is responsible for what team members do in your account.

Onboarding and verification

You upload the documents required for your plan in Unc Swift Partner. They are reviewed within one business day, and you can start receiving orders once they are verified. Information you give must be true and kept up to date. We may ask for documents again, and may pause the account while they are checked.

Plans and billing

You subscribe to a monthly plan. Every plan starts with a 7 day free trial and is billed in USD through PayPal Subscriptions. Upgrades apply immediately; downgrades and cancellations take effect at the end of the billing cycle. If a payment fails, a notice appears for 3 days while every feature keeps working; after that the account returns to the base tier until payment is resolved, and any amount you owe stays on your account.

Your catalogue and prices

You set your items, descriptions, photos, prices and availability, and you keep them accurate. Do not list anything unlawful, unsafe or that you are not entitled to sell. Prices are shown in your currency and are confirmed to the customer before checkout.

Orders

• Accept only the orders you can fulfil, and prepare them in the time shown to the customer.
• Customers can cancel before you accept an order. After that, whether it can still be cancelled is your decision.
• Orders are paid at the door. Unc Swift™ does not collect order payments for you.

Packing and handoff

You are responsible for the contents, quality and packing of every order until it is handed to the driver or courier. Pack securely and seal where needed. The delivery is complete when the customer's one-time code is verified at handoff.

Refunds and complaints

The outcome of a refund, replacement or compensation depends on the partner's terms of service and is usually resolved between the customer and the partner. You publish those terms in Unc Swift Partner, and they are shown to customers on your page. Unc Swift™ may step in when necessary, although we cannot promise any particular outcome.

Liability for items

Unc Swift™ is not liable for items that are damaged, lost or stolen, or for any loss that follows from it, as set out in the Terms of service. Nothing in these terms excludes any liability that cannot lawfully be excluded.

Customer information

You receive the order details needed to prepare an order. Use them only for that order, keep them confidential, and do not contact customers for marketing through Unc Swift™.

Safety and conduct

Treat customers, drivers, couriers and other partners with respect. Anyone on a delivery can report another person with the red flag, with or without a message, and you may be told when a report involves one of your deliveries or a member of your team. Repeated or serious reports may lead to suspension.

Suspension and ending

We may suspend or end an account for fraud, unsafe conduct, false documents, repeated complaints or breach of these terms. You can cancel your plan and stop using Unc Swift Partner at any time.

Changes to these terms

We may update these terms from time to time. Unc Swift Partner asks you to read the updated version on uncswift.com and agree before you continue, and we record which version you agreed to and when. Continued use after changes means you accept them.

Contact

Questions about these terms can be sent to uncswift@gmail.com.